Katie Pflum

Katie Pflum is a Senior Customer Success Manager at Workiva, where they leverage their extensive experience in customer relations and project management. Prior to this role, Katie worked at Cerner Corporation as a Solution Strategy Coordinator, supporting strategy updates for Emergency Medicine and spearheading cross-organizational projects. Katie's background in marketing includes internships at AMPERAGE, the Iowa Marrow Donor Program, and NextStep.io, where they developed strategic communication tactics and managed social media accounts. They hold a Bachelor of Business Administration in Marketing from the University of Iowa, completing their studies in 2016.