Perla Pantoja

Perla Pantoja is a seasoned Customer Success Manager at Workiva, specializing in Integrated Risk since October 2022, where responsibilities include managing the customer lifecycle and enhancing ROI in the Wdesk platform. Previous experience includes roles as an Account Manager at nFusion Capital, LLC, and eCapital Corp., overseeing more than 100 accounts and performing risk management and analysis. Earlier positions include Junior Account Manager, where emphasis was placed on portfolio recovery and client training, and Logistics and Procurement Specialist at JELD-WEN, Inc., focusing on shipping documentation and customer satisfaction. Perla holds a Bachelor of Science in Accounting and Business/Management from California State University San Marcos and an Associate of Arts and Sciences from Mt. San Jacinto College.