Emily Schaefer is a skilled professional currently serving as the Team Lead of Global Workforce Management at Workplace Options since June 2016, overseeing scheduling, capacity planning, and resource allocation. With extensive experience in workforce management software, Emily also handles intraday staff management and approvals for time off requests across global service centers. Previous roles include Fee for Service Billing Specialist, Work-Life Research Consultant, Work-Life Intakes Consultant, and Back Up Care Advantage Consultant, showcasing a strong background in client service, billing accuracy, and case management. Emily's earlier experience as an Undergraduate Research Assistant at the University of Dayton involved leading experiments on memory and collaborating on aesthetic research. Emily holds a Bachelor of Arts in Psychology from the University of Dayton.
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