Caitlin Heffernan

Caitlin Heffernan is an accomplished communications professional with extensive experience in change management and strategic communications across various sectors, including government and public relations. Currently serving as Change Management Lead, Communications Manager, and Communications Specialist at the Workplace Safety and Insurance Board since October 2019, Caitlin previously held roles such as Senior Communications Advisor at the Ontario Ministry of the Environment, Conservation and Parks, where responsibilities included developing integrated communications plans for environmental initiatives, and Senior Communications Coordinator at the Ontario Ministry of the Attorney General, focusing on media relations and public statements. Additional experience includes positions at the Ontario Public Service, NKPR, and as a Research Analyst at the Ontario Ministry of Community and Social Services, complemented by a Bachelor's degree in English Literature and Gender Studies from Queen's University.