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Aiat Gamal

Customer Support Specialist at WorkRamp

Aiat Gamal has a diverse work experience spanning over several companies. They began their career at Xceed, where they worked as a Customer Service Representative from December 2012 to June 2013. They then took on roles such as team delegate, Back Office Billing Assistant, and back office billing trainer at Xceed from July 2013 to December 2015.

In 2016, Aiat worked as a Recruitment Specialist at IMI international from January to May, and later at NAOS Marketing from November 2016 to February 2017. They then joined Upwork in February 2017 as a Top Rated Customer Support Specialist.

Aiat gained experience as a Senior Team Lead, Customer Service Team Lead, and Customer Service Representative at Lime from March 2018 to June 2019.

In 2019, Aiat took on the role of Customer Support Specialist at WorkRamp, and in March of the same year, they became a Customer Support Manager at learnsignal. They will continue in this role until March 2023.

Aiat also worked as an Executive Administrative Assistant at FairShake from May 2020 to June 2022.

Throughout their work experience, Aiat has developed skills in customer support, management, recruitment, and administrative tasks.

Aiat Gamal completed their Bachelor of Commerce degree in Accounting at Cairo University from 2008 to 2012. Aiat also pursued a postgraduate diploma in Accounting and Auditing at Cairo University from 2014 to 2016. Additionally, Aiat obtained certifications as a top performer in quarters 1 and 4 from Xceed in 2014 and 2013, respectively. Aiat also completed an English Course at the British Council Institute, although the specific dates are not provided.

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