Mariana de Mello MacHado

Mariana de Mello Machado is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at Workwize since February 2024. Prior experience includes holding the position of Senior Customer Success Manager at isaac, a medium-sized Brazilian SaaS startup focused on financial solutions for schools, where Mariana executed strategies to ensure client satisfaction. Mariana’s career also encompasses roles at WeWork, where responsibilities included overseeing strategic relationships as Community Lead and enhancing customer experience. Earlier experience includes positions as a Legal Assistant at Construtora Atrium and an International Relations Intern at the Municipal Secretary of International Relations. Mariana is pursuing an MBA in Digital Business from USP - Universidade de São Paulo and has completed degrees in European Business, International Relations, and Law.