Guissella Ventura

Guissella Ventura is a seasoned professional with over a decade of experience at World Courier, currently serving as a Global Learning and Enablement Specialist. Guissella has held various roles including Customer Service Supervisor and Local QA & Training Coordinator, focusing on operational excellence, customer service quality, compliance, and process improvement. Prior to World Courier, Guissella worked as an Administrative and Financial Assistant at IVER S.A. and as a Receptionist at Petrobras. Guissella holds multiple certifications and degrees, including a Bachelor in International Business from Universidad San Ignacio de Loyola and certifications in Quality Improvement and ISO 9001 standards, complementing a diverse educational background in fashion and business administration.