Charleen Capwell

Charleen Capwell is an accomplished professional with extensive experience in the insurance industry, currently serving as a Training Specialist at World Insurance Associates LLC since August 2020. Previously held roles include Account Executive for Personal Lines, Automation Specialist at Witkin Scott Associates, and Commercial Support at The Fessler Agency, Inc. Charleen has also contributed to the Insurance Office of America as a Team Support member and served as Business Analyst Manager at SDN Insurance Agency, where expertise in automation software and project planning was utilized. As Chief Technology Officer at SCOTT DANAHY NAYLON CO., INC., responsibilities included managing technology operations and staff across multiple departments. Charleen holds a B.A. in Math and Economics with a concentration in Computer Programming and Accounting from the University at Buffalo, and furthered education with credentials from the American Institute for CPCU and Insurance Institute of America.