World Outsourcing Matrix (WOM) connects people, money, and businesses across borders.

As an official representative of EasyPay in Bulgaria, we deliver the full range of consumer payment services — bill payments, vouchers, top-ups, prepaid cards, and cash transactions — through a trusted local network. Via EasyPay, we also bring MoneyGram and Ria to our customers, enabling money transfers to and from more than 200 countries in minutes.

Beyond payments, we run a dedicated outsourcing practice for companies in IT, telecom, financial services, and contact center operations. Our teams handle phone and email customer support, back-office processing, agent network build-out, KYC and onboarding workflows, and operational scale-up — including follow-the-sun coverage when clients need 24/7 service.

We also offer operational expertise on demand: fractional management or full executive teams, led by professionals with decades of hands-on experience running regulated operations at scale.

What sets us apart is the combination of globally recognized payment brands with a local team that knows the market, the customer, and the regulator. We're fully licensed, KYC and AML compliant, and have spent over 15 years earning the trust of families sending money home, merchants accepting payments, and businesses entering new markets.

If you're looking for a reliable partner for payments, outsourcing, or operational expertise in Bulgaria and the wider region — let's talk.

World Outsourcing Matrix

Org chart

Teams

Offices

World Outsourcing Matrix

Org chart

Teams

Offices

Related companies