Diane Pinto-Chang

Diane Pinto-Chang is an accomplished product manager with extensive experience in retention and engagement within the marketing sector. Currently serving as Product Manager, Retention and Engagement at World Vision Canada since May 2019, Diane leads a team focused on enhancing the donor experience for Child Sponsorship and Single Gift contributors. Previous roles include Loyalty & Retention SME at The Globe and Mail, where Diane managed a retention team, and Database Marketing Manager at Skyline Investments, overseeing e-commerce marketing across various hospitality brands. Additional experience includes positions at Direct Media Canada Inc., 24/7 Media Inc., and Cornerstone Group of Companies, where Diane developed expertise in digital marketing and database management. Diane holds a Bachelor of Business Marketing from Western Sydney University and a Business Administration Diploma from George Brown College.