Priscilla Perez Vargas

Priscilla Perez Vargas is an experienced professional currently serving as the Global Manager for Customer Service, Change Management, and Communications at World Vision since September 2018. In this role, Priscilla coordinates a team of global CRM Officers across multiple countries, enhancing customer satisfaction through effective service and communication strategies. Additional responsibilities include leading internal communications for Shared Services, where Priscilla crafts and manages various communication materials. Priscilla also holds leadership positions as Chairwoman of both Alianza Latinoamericana de Educación Intercultural and AFS Costa Rica, while founding De Corazon, a company focused on producing vegan, gluten-free marmalades from locally sourced fruit to combat food waste. Priscilla's educational background includes multiple degrees in Business Administration with a focus on International Business, Marketing, and Human Resources from Universidad Latina de Costa Rica.