Marcela Ortega Zapata serves as the Director of Human Resources for LATAM at World Wide Technology since February 2023, where responsibilities include leading the establishment and scaling of the Human Resources office in Costa Rica and directing HR operations across Mexico and Brazil. Previously, Marcela held the position of Senior Manager of People Experience and HRBP at Snap Finance, focusing on critical HR areas for executive leadership while managing the HR Costa Rica Office. Additional experience includes roles as Human Resources Manager at Infosys BPM and Hewlett Packard Costa Rica, and HR Analyst at Manpower. Marcela holds a Bachelor's degree in Psychology, a Master's degree in Industrial and Organizational Psychology, and a certification as a Strategic HR Business Partner from the Human Capital Institute.
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