Amine Ketata is a seasoned professional with extensive experience in customer experience consulting and contact center solutions. Currently serving as a Senior CX Consultant at Worldline since May 2023, Ketata previously held roles as a Contact Center Solutions Consultant at SFR Business and Orange Business Services from July 2022 to April 2023 and February 2020 to June 2022, respectively. Prior experience includes leadership as Director at Advancia Training (Groupe 3S) from January 2013 to February 2020, and as a Collaboration & Contact Center Solutions Architect at Standard Sharing Software (3S) from February 2006 to December 2012. Ketata began the career with a trainee position at HP from August 2005 to January 2006. Educational background includes an Engineering Diploma in IT Networks & Telecommunications from INSAT, obtained between 2000 and 2006, and a Baccalaureate in Mathematics from Bourguiba Pioneer High School.
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