Satori
Jacky Chan is a Customer Success Team Lead at Satori, where they lead a team of Solutions Consultants to enhance client satisfaction in a collaborative and innovative SaaS environment. Prior to this role, they worked as a Solutions Consultant delivering software solutions and as a Graduate Solutions Consultant implementing tailored solutions for clients. Jacky also has experience as an Event Coordinator at Rydges Hotels & Resorts, a Digital Designer at Captain Bagrat, and completed design internships at Stone Digital and with multidisciplinary students from UTS and Macquarie University. They have a Bachelor of Design Computing in Interaction Design (UX/UI) from the University of Sydney and a High School Certificate from Sir Joseph Banks High School.
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Satori
As the only company with a pure focus and experience in intelligent and automated transaction monitoring, we have the expertise you need. Our specialty is showing the truth of the transaction, as well as the systems, processes, and controls that enable it. This market-leading position has only been achieved through the hard work, dedication, and passion of our team. After over a decade of working alongside organisations that struggled to gain optimal assurance of their processes, data, and controls, our founders created Satori and our managed service solutions. Almost 20 years later, we have a global customer list served by our network of APAC regional offices in Australia, New Zealand, and Singapore. Founded in 2002 by Gavin Steinberg, Troy Nicholson and David Edelman, Satori specialises in business solutions for niche application areas including: Internal Auditing Analytics, Continuous Control Monitoring, Compliance and Audit Management, Data Visualisation Dashboards, and Budgeting, Forecasting, and Reporting. Satori is the primary distributor for Satori, Planful, Envisage, Trintech & Workiva for the APAC region.