Chen Yan

Chen Yan currently serves as a Customer Success Manager at Worldline, where responsibilities include advocating for top-tier Platinum and Gold merchants to ensure their needs are communicated effectively to internal teams. Previously, Chen held the position of Regional Senior Service Delivery Executive at International SOS, managing the implementation of Digital Travel Risk Mitigation Solutions across multiple countries in Asia and Oceania. Chen's background also includes experience as a Client Success Manager at Experian Asia Pacific, focusing on account management and growth for diverse industries, and as a Client Relationship Executive at DP Information Group, specializing in non-bank credit bureau account management. Early career experience includes serving as an Administrative Officer and Purchaser at Komico Technology Singapore. Chen Yan earned a Bachelor of Science in Management with Marketing from Royal Holloway, University of London, and a certification in the Korean language from Yonsei University.