Usha Shankar is a seasoned customer-facing professional with over 27 years of experience in various roles including Sales, Account Management, Program Management, Business Analysis, and Solution Architecture. They have worked in global B2B SaaS/software sales across multiple industry sectors, including Travel, Telecom, Digital Payments, and BFSI, with a strong emphasis on customer engagement and retention. Usha currently serves as Vice President at Worldline, previously held the position of Associate Vice President, and has a proven track record in account management and strategic growth. Their diverse background equips them to effectively address client needs through innovative solutions.
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