Jami Velez

Jami Velez currently serves as a Customer Success Manager at Worldly, where responsibilities include supporting global brands in achieving ESG goals through data-driven insights and technology. Previously, Jami held various roles at Zappos Family of Companies, including Customer Success Coordinator, Project Manager, and Product Manager, focusing on fraud prevention and enhancing operational efficiency. Jami also gained experience as a Sales Representative at Viking Cruises, consistently exceeding sales targets, and as a Sales Associate at Vantage Deluxe World Travel, where proactive communication strategies contributed to business growth. Early career experience includes a position as a Customer Service Team Member at GE Capital. Jami's educational background includes a high school diploma from the College of Southern Nevada.