Alex Dickens

Alex Dickens is an experienced professional currently serving as the Service Specialist Team Lead at Worldwide Express since June 2022, where responsibilities include building a live support chat team and optimizing team members' unique skills for customer support. Prior to this role, Alex worked as a Billing Support Specialist II at Unishippers from November 2021 to June 2022 and as a UPS Operations Specialist II at Worldwide Express from December 2019 to November 2021. Additional experience includes various positions in the hospitality and brewing industries, such as Hospitality Manager at Martin House Brewing Company, Packaging Supervisor at Revolver Brewing, and Bar Manager roles at Upper 90 and Stumpy's Lakeside Bar and Grill. Alex began a career in music as an Oratorio Chorus Member with the Fort Worth Symphony Orchestra from January 2004 to July 2007, with performances at Bass Hall in Fort Worth. Alex holds an Associate's degree in Music from the University of North Texas.