Bradley Petrick is an experienced leader in call center operations and account management, currently serving as the Director of Call Center Program Integration & Enablement at WOW! Internet, Cable & Phone since December 2020. Previously, Bradley held the position of Vice President, Account Management at Education at Work, where responsibilities included vendor partnership and performance management for a non-profit focused on student support. With a background that includes roles such as Assistant Vice President of Advanced Technical Support at AT&T and Sr. Director at DIRECTV, Bradley has extensive experience overseeing customer service and technical support functions across various organizations. Bradley's educational credentials include an MBA from the University of Phoenix and a Bachelor's degree in Criminal Justice from Weber State University.
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