WOW24-7
Tetiana Momot is an experienced IT Recruitment Specialist currently working at WOW24-7 since September 2023, where responsibilities include full-cycle recruitment, conducting interviews, and collaborating with line managers to meet staffing needs. Previously, Tetiana held roles as an IT Recruitment Researcher at Luxoft and Codemotion Ninjas, focusing on sourcing and screening candidates for technical and non-technical positions. Prior experience as a Recruiter at HR Summit s.r.o. involved candidate selection and market analysis, while earlier positions included client and content management at Student Study Ukraine and sales management at 1CallCenter. Tetiana holds a Bachelor of Laws degree from Lviv Polytechnic National University.
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WOW24-7
Wow24-7: Outsourcing, Call Centre, BPO Services Wow24-7 is an omni-channel outsourcing company headquartered in Kyiv, Ukraine, which is known as one of the best countries to outsource. Having 12+ years of experience, we specialize in delivering effective solutions to start-ups, small and medium-sized businesses, with the primary focus on providing customer care that amazes. Just for the last year, our company has increased the number of new agents in the shared team and hired about 50 experts to provide multilingual customer support around the clock worldwide. Also, the number of specialists in our staff steadily continues to increase. What we offer Each day, Wow24-7 makes it faster and easier for businesses to deliver sufficient support to their customers covering all aspects of front office outsourcing. Over the last few years, our company has developed multiple call centers from the ground up and helped various businesses grow by providing efficient front line support. Apart from customer-related services, Wow24-7 specializes in back office outsourcing taking control over the tasks like content moderation, data management, and virtual assistants. We make every effort to match the industry-specific needs of our clients. Successfully working in spheres of IT, Software Development, SaaS, E-commerce, Retail, Consumer Electronics, Entertainment, Tourism and Aviation, Wow24-7 always goes an extra mile exploring new fields. Every company is unique. Wow24-7 strongly believes that customer-oriented approach is a key to productive cooperation. Thus, our outsourcing team offers a wide range of services tailored to the business needs of the particular client. Here is what we provide: ● Inbound inquiries processing ● Customer acquisition, qualification & onboarding ● Data enrichment ● Lead generation ● Data entry ● Outbound calls/emails ● Feedback calls/emails ● Presales/upsales