Marie Enright is an experienced Senior Technical Support Manager at WP Engine since July 2017, overseeing a team of multilingual Support Associates and Team Leads. Prior to this role, Marie held various technical support management positions at SAP from March 2012 to July 2017, where responsibilities included managing partner relationships, conducting audits, and enhancing partner support services. Marie also served as Onboarding Manager and Customer Services Manager at Elsevier, managing global teams and improving customer service processes. Additional experience includes roles at Elsevier as an Oracle Admin & Trainer and Customer Support Agent, as well as a Technical Mentor/Shift Lead at Sykes. Marie holds a Master of Arts in History from the University of Limerick and degrees in Computer Science and History/Geography from University College Cork.
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