Natalie M.

Natalie M. is an accomplished Product Design Manager with extensive experience in enhancing user experience and driving business results across various organizations. Currently at WP Engine, Natalie has successfully led design efforts that resulted in significant increases in conversion rates and reduced customer support interactions. With a strong background in user research, design facilitation, and mentorship, including the establishment of a mentorship program for designers, Natalie's expertise spans multiple roles in design and implementation at companies such as Flywheel and ProKarma. Earlier career roles included managing customer experience initiatives at Blue Cross Blue Shield of Nebraska and contributing to user interface design at Innovative Systems. Natalie holds degrees in Graphic Design from Dakota Wesleyan University and is a certified Scrum Master.