Nicholas B.

Nicholas B. is a seasoned technical support professional with extensive experience in managed WordPress web hosting and offline development applications. Currently serving as a Senior Technical Support L2 at WP Engine since March 2020, Nicholas has a strong background in troubleshooting complex technical issues and acting as a LocalWP product stakeholder. Prior roles include positions at Flywheel, where support for WordPress customers was provided, and LinkedIn, where job automation and API integrations were assisted. Nicholas's career began at Grainger, where a variety of customer-facing roles were undertaken, from Field Account Representative to Warehouse Associate. Educational qualifications include a Bachelor's degree in Liberal Arts and Sciences from Buena Vista University and an Associate's degree in Spanish Language and Literature from Iowa Western Community College.