Richard Zebro is an experienced Service Delivery Manager with a strong background in IT service management, actively overseeing IT service delivery for WPP Agencies across North America since September 2018. Prior to this, Richard served as an IT Service Manager at ADP, managing the lifecycle of servers and IT services for various departments from February 2014 to November 2017. Richard has also held roles as Consultant and Vice President in financial applications, focusing on the implementation of ITSM/ITIL processes at Citi and other firms. Richard's educational qualifications include an Associate's degree in Computer Science from Middlesex College.
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