Philip Caruso Jr. serves as an ITIL Change Manager at WPS Health Solutions since January 2020. Prior experience includes roles as a Scrum Master at HealthEquity and Product Owner at Northwestern Mutual, where notable achievements included automating checkout processes and enhancing mission-critical applications. Earlier positions held at Baird involved leading a Change Advisory Board and overseeing problem management, significantly improving incident management processes. At FIS, responsibilities included driving incident and problem management processes and managing command center operations. Philip has a solid educational background from Bryant & Stratton College - Milwaukee and the University of Wisconsin-Milwaukee.
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