Zach Linebaugh

Zach Linebaugh is an experienced Customer Success Operations Manager currently at Wrapbook since July 2022, with a strong background in customer success roles across multiple organizations including Appspace and Workiva. At Appspace, Zach contributed to the implementation of Gainsight software and analyzed the impacts of technology changes on operations while serving as a Customer Success Operations Analyst. Previous roles at Workiva included Senior Customer Success Manager and Customer Success Manager, where Zach focused on client satisfaction, product adoption, and business expansion initiatives. Zach's early career included positions at the City of Richardson Texas in recreation support and accounting, supported by academic credentials including a Master of Business Administration from the Naveen Jindal School of Management at UT Dallas.