Ken Haines

Ken Haines was appointed CEO of Wrench Group in 2016, transitioning from his position as CEO of Coolray, which he held since 2003. Ken brings with him more than 40 years of experience in the home services industry. Since 2016, Ken’s leadership of the Wrench Group has guided the company to become the second-largest, non-franchised home services company in the United States, partnering with operations in key markets across the country.

Ken’s leadership philosophy is anchored in four core principles: partner with market-leading companies and cultures; attract and retain the best team members; enable cross-market collaboration, and deliver exceptional customer service experiences. Ken believes in accelerating existing local growth through industry-leading people, technology, marketing, and operations resources and support.