Angus Yang

Angus Yang is a seasoned customer success and product management professional with extensive experience in driving growth and improving customer experience across multiple companies. Currently serving as a Customer Success Manager at WRITER since July 2025, Angus previously held various roles at Pendo.io from March 2021 to July 2025, where responsibilities included laying the groundwork for the scale division of customer success. In earlier positions at Sendoso, Angus achieved significant accomplishments as a Product Manager, including the implementation of features that enhanced customer engagement and reduced churn, and served as a Customer Experience Manager and Customer Success Manager, where revenue grew exponentially through strategic upselling. Angus's career began at Nova Labs, Inc., excelling as an Account Executive, and earlier as a Sales Development Representative at Accelo, where strong lead generation efforts were recognized. Angus holds a Bachelor of Arts in Economics from the University of California, Davis.