Pendo was founded in 2013 when alumni from Rally, Google, Cisco, and Red Hat combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and act on what truly drives product success.

Software

Pendo.io

Pendo.io's headquarters in Raleigh, NC, United States

The San Francisco office focuses on legal, sales, talent acquisition, customer success, and product management functions.

San Francisco

The New York office focuses on product marketing, business development, and customer experience across various industries.

New York

Todd Olson

Paul Turner

Sheena Jain

Grad Conn

Jennifer Kaelin

JR Rettig

Saurabh Sodani

Bill Nemesi Jr

Joey Loto

Beth Greenberg

Trisha Price

Rahul Jain

Erik Troan

This department focuses on managing and driving sales processes, account management, and client relationships across various market segments.

Sales Operations

This department focuses on the design, development, and maintenance of software solutions and engineering operations.

Engineering Department

The Customer Success and Support team at Pendo.io is dedicated to ensuring customers derive maximum value from the platform. They facilitate onboarding, provide ongoing education, and offer technical support, fostering strong relationships with clients to drive product adoption and satisfaction. This team collaborates closely with customers to understand their unique needs and challenges, ultimately helping them achieve their business goals through effective use of Pendo's solutions.

Customer Success and Support

This department focuses on generating new business opportunities and fostering client relationships.

Business Development

The Sales and Account Management team at Pendo.io is responsible for driving revenue growth by cultivating relationships with new and existing clients. This team works collaboratively to identify customer needs, present tailored solutions, and ensure successful implementation and adoption of Pendo's product offerings. With a focus on enterprise and commercial accounts, members engage in strategic sales initiatives and provide ongoing support to maximize customer success and retention.

Sales and Account Management

This department focuses on managing customer accounts and ensuring technical support and satisfaction throughout the client relationship.

Pendo.io

Org chart

Teams

Sales Operations

Engineering Department

Customer Success and Support

Business Development

Sales and Account Management

Technical Account Management

Offices

Pendo.io

Org chart

Teams

Sales Operations

Engineering Department

Customer Success and Support

Business Development

Sales and Account Management

Technical Account Management

Offices

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