Miles D. is a Strategic Go To Market Writer at Writer, leading efforts in deploying generative AI applications for enterprises since September 2024. Prior to this role, Miles held the position of Account Director at Salesforce from November 2021 to September 2024, focusing on business success within designated accounts. Experience includes serving as Senior Strategic Account Manager and Team Lead at BrightEdge from November 2018 to November 2021, where Miles managed relationships with key retail clients and oversaw significant revenue. Additional roles include Sr. Strategic Customer Success Manager at Extole and Strategic Relationship Manager at Return Path, where achievements in account management and customer success were recognized. Miles holds a Bachelor of Applied Science in Communication and Media Studies from Medaille University, completed in 2012.
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