Karen Davis

Karen Davis is the Chief Customer Officer at Würk. Karen has been with the company for 2 years 1 month and has also held the titles of Vice President of Customer Success and Chief Customer Officer. Prior to Würk, Karen worked at Reed Group for 5 years 5 months, where they were responsible for customer retention, growth of base business, and reference-ability. Karen led the entire customer success team, which included two Account Directors, thirteen Account Managers, and ten Account Coordinators. During their time at Reed Group, they secured retention rates of 96% and was responsible for high touch management of all major SaaS accounts. Karen also oversaw the program oversight, profitability, service enhancements, team performance, quarterly business reviews, and contracting. Before Reed Group, Karen worked as an Account Director at DoubleClick/MessageMedia for 3 years.

Karen Davis has a Bachelor of Science from Florida State University in Business, Management, Marketing, and Related Support Services, as well as an Education from University of Pittsburgh-Semester at Sea.