Carolina Ramirez

Carolina Ramirez is an experienced manager with a strong background in technical support and sales. Currently, Carolina serves as the Manager of the National Duty Manager, National Service Office, and AT&T teams at IBM, focusing on creating detailed dashboards and reports for executive-level stakeholders while leading a team to enhance customer service in technical support. Carolina has also held various roles at Mphasis, Würth Group, and MOENDI, demonstrating expertise in sales analysis, client management, and account executive responsibilities. With a degree in Marketing from Universidad de Guadalajara, Carolina combines technical knowledge and sales acumen to drive performance and achieve business objectives.