X-on Health
Tara Durham is an experienced Academy Trainer at X-on Health, specializing in educational technology and training since January 2025. Prior to this role, Tara held various positions at Shipley College from January 2004 to January 2025, including Learning Resource Centre Manager (EdTech), Advanced Practitioner - Digital, Digital Inclusion Manager, and e-Learning Manager. In these roles, Tara was instrumental in managing and advancing eLearning initiatives, migrating learning materials, and enhancing digital literacy among staff. Tara's background also includes technical writing for Lever Ponds, where proficiency in creating training manuals for specialized software was developed. Tara holds a BA Hons in Industrial Textiles from Heriot-Watt University and a strong academic foundation with 4 A Levels and 8 GCSEs from Brighouse High School.
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X-on Health
X-on Health specialises in Healthcare Communications via Surgery Connect which uses contact centre features tailored to the specific needs of GP Practices, including intelligent call queueing and routing, highly secure call recording automatically attached to patient records, confirm and remind systems to reduce DNAs, telephone triage, extensive reporting, and integration with EMIS Web, provide solutions to the GP Forward View high impact actions. Surgery Connect is an award-winning healthcare phone system used by over 2000 GP surgeries across the UK to transform their patient experience and deliver efficiencies at scale. With Surgery Connect, primary care organisations can transition smoothly from legacy phone systems to a secure, cost-effective, and flexible cloud-based system. The future-proof solution improves patient communications and supports productive practice management across multiple sites, making it ideal for GP practices, hubs, federations, PCNs, ICBs and CSUs. With first-class installation, training and customer support, the friendly team at X-on Health are committed to helping you tackle the 8 am rush and switch to the industry-leading healthcare telephony solution. #AI #ArtificialIntelligence #BusinessCommunications #BusinessIntelligence #CallHandling #CCGs #ClinicalSystems #CloudComputing #ContactCentre #DigitalHealth #Doctors #eHealth #GPForwardView #GPPractices #Healthcare #HealthProfessionals #HealthTech #HostedVoip #Innovation #ITSystems #MakingHealthCareBetter #Medical #NHS #PhoneSystems #PracticeManagers #PrimaryCare #PuttingPatientCareFirst #Technology #Telephony #Triage #Voip