Spencer Duits

Global Customer Experience Manager at X-Rite

Spencer Duits is an accomplished professional with extensive experience in customer experience management, commercial training, and service sales, particularly within the color science and technology sector at X-Rite since April 2014. Spencer has held various leadership roles, including Global Customer Experience Manager, where responsibilities involved establishing frameworks to enhance customer experiences, and Global Commercial Training & Color Services Manager, overseeing a $6M P&L and training services. Additional roles included managing service sales initiatives with a focus on profitability and strategic projects, contributing to X-Rite’s significant P&L growth. Spencer's career includes prior positions in sales, marketing, and management with companies such as AIS Equipment, G&K Services, and Target, showcasing a comprehensive background in customer service, team leadership, and operational oversight. Spencer holds a B.A. in Business Management from Hope College.

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Grand Rapids, United States

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