Spencer Duits

Global Customer Experience Manager

Spencer Duits is an accomplished professional with extensive experience in customer experience management, commercial training, and service sales, particularly within the color science and technology sector at X-Rite since April 2014. Spencer has held various leadership roles, including Global Customer Experience Manager, where responsibilities involved establishing frameworks to enhance customer experiences, and Global Commercial Training & Color Services Manager, overseeing a $6M P&L and training services. Additional roles included managing service sales initiatives with a focus on profitability and strategic projects, contributing to X-Rite’s significant P&L growth. Spencer's career includes prior positions in sales, marketing, and management with companies such as AIS Equipment, G&K Services, and Target, showcasing a comprehensive background in customer service, team leadership, and operational oversight. Spencer holds a B.A. in Business Management from Hope College.

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Grand Rapids, United States

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