Cosmin Pancu

Cosmin Pancu is a seasoned professional with extensive experience in business process reengineering, customer success management, and community engagement, currently serving as a Business Process Reengineering Analyst at MassMutual Romania since October 2022. Previous roles include Web3 Marketing & Community Lead, where Cosmin developed expertise in the Web3 sector, and Customer Success Manager positions at ThoughtSpot and PTC, focusing on driving customer outcomes and managing strategic accounts. Earlier experience includes technical support roles at Microsoft and Travco Corporation Ltd., demonstrating strong problem-solving skills in IT environments. Cosmin holds an Engineer’s Degree in Automation and Computers from Gheorghe Asachi Technical University of Iași and a high school diploma in Mathematics and Informatics from Colegiul National Gh. Vranceanu.