Xalient
George McGrath is an experienced professional in customer success and service management. Currently serving as the ServiceNow Platform Manager and Operations Manager at Xalient since October 2023, George has previously held roles including Customer Success Manager at UP3 Services Ltd and at Xalient, where responsibilities included managing US-based client accounts and developing relationships with major global brands. George's extensive background at Xalient encompasses positions such as Service Desk Manager, Service Desk Team Leader, and Service Desk Analyst, focusing on customer care, technical support resolution, and team oversight. Prior experience at Capita as a Service Desk/Triage Analyst involved monitoring technical support requests and facilitating the onboarding process for new staff.
Xalient
Xalient combines transformative, software-defined network, security and communication technologies with intelligent managed services, underpinned by innovative AIOps technologies, to help your business become more resilient, adaptable and responsive to change. Driven by a passion for putting customers first, our forward-thinking, results-driven approach enables you to build your network of the future. We help you optimise cloud-based application performance and provide a dependable and positive customer experience. That’s why the world’s top brands choose Xalient to help them innovate, differentiate and accelerate their business. Xalient has now supplemented strong organic growth with the acquisition of Integral Partners August 2023, adding specialist IAM consulting capabilities and significantly boosting its US presence. The aquaition of Grabowsky in Benelux Dec 2023, enriched our Digital Identity services for EMEA. Xalient® is a registered trademark of Xalient Holdings Limited.