Harry Caudwell

Harry Caudwell is a seasoned professional with extensive experience in customer success and IT service delivery. Currently serving as a Customer Success Manager at Xalient since January 2021, Harry previously held multiple roles at Lowell Group from March 2014 to January 2021, including IT Service Delivery Manager, IT Service Delivery Co-ordinator, IT Quality Assurance Analyst, and System Tester. Prior experience includes working as an IT Support and Operations Analyst at the lewis group limited, and as a Sales Advocate and Customer Representative at First Direct, where skills in customer engagement and performance analysis were honed. Harry's career began at Bupa, where roles included Planning & MI Analyst, Webchat Adviser, and Customer Reception Centre Advisor, demonstrating a strong foundation in customer service and data analysis. Harry's educational background includes attendance at Royal Alexandra and Albert School from 2000 to 2004.