Radwa Reda is a Strategic Senior Service Delivery Manager at Xceed, with a successful career spanning over 16 years focused on enhancing customer service and operational excellence. Radwa previously served as Operations Manager at Concentrix and has held various leadership roles in renowned companies such as ECCO Outsourcing, Teleperformance Egypt, and Raya Contact Center. With an MBA from AAST and a Bachelor of Commerce in Accounting from Cairo University, Radwa consistently drives growth and client satisfaction through strategic initiatives and cross-functional collaboration.
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