Xceltrait Inc.
Dvija Saliseema is a seasoned software professional with extensive experience in backend development and software engineering. Currently serving as a Senior Backend Developer at Xceltrait Inc. since June 2023, Dvija has a proven track record at notable companies such as CSG, where Dvija worked as a Software Engineer from January 2020 to July 2023, and tekzenit, Inc., also in a Software Engineer role from July 2018 to January 2020. Dvija began a career at Tata Consultancy Services as a System Engineer from July 2014 to December 2016. Dvija holds a Master’s degree in Computer Science from the New Jersey Institute of Technology, obtained from 2017 to 2018, and a Bachelor of Technology in Computer Science from GITAM Deemed University, completed from 2010 to 2014.
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Xceltrait Inc.
Xceltrait Inc. is a premier IT company delivering cutting edge and effective ServiceNow based IT Service Management, Customer Service Management, platform based product development and Staff Augmentation solutions to a diverse client base. We provide expertise, leadership, and knowledge in the following areas: IT Service Management We deliver ITSM processes based on ITIL ® with the use of pre-defined and proven process configurations for core ServiceNow modules including: Incident, Problem, Change Management Knowledge Base Service Catalog CMDB Self Service Portals Customer Service Management We provide ServiceNow based Customer Service Management (CSM) solutions including configuration of: Customer and Consumer Service Portals ServiceNow Communities Managing brand risk on Social Media Channels (Xceltrait's custom solution) Remote Development and Administration Support Xceltrait, through multiple combinations of offsite and / or offshore resources can assist with remediation / development and administration of your ServiceNow instance Staff Augmentation We offers expert IT staff augmentation services across a variety of IT skillsets XcelSocial 1.1, our Now platform based app is certified and available on the ServiceNow app store! XcelSocial is a natively integrated tool for ServiceNow that helps proactively capture and manage customer issues from social media platform.