Matthew Smith

Customer Success Lead Engineer at Xceptor

Matthew Smith has extensive work experience in the financial technology industry. Matthew is currently employed at Xceptor as a Customer Success Lead Engineer since June 2022. Prior to this, they worked at Gold-i Ltd for six years, from August 2016 to June 2022, as the Head of Support. Before that, Matthew worked at Fidessa for ten years, holding various roles including Support Service Manager from July 2012 to August 2016, Trading Support Team Leader from July 2009 to July 2012, and Trading Support Analyst from July 2006 to July 2009.

Matthew Smith attended the University of Surrey from 2002 to 2006, where they completed a BSc degree in Computing and Information Technology. In 2014, they obtained the ITIL v3.0 Foundation certification from APMG-International.

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Previous companies

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Timeline

  • Customer Success Lead Engineer

    June, 2022 - present

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