Marc Smale is a Senior Salesforce Consultant at Xede Consulting Group since July 2015, where responsibilities include gathering and refining client requirements and delivering actionable directives to enhance project efficiency. Marc previously served as a Salesforce Consultant, leading a Service Cloud Case Management solution for managing Fraud and Anti-Money Laundering workflows across multiple business units. Prior experience includes working at Kroger as a Produce Associate, managing inventory and customer inquiries, and interning in Risk Management at Michigan First Credit Union, where involvement included handling cases of financial fraud. Marc holds a Master's Degree in Technology Studies from Eastern Michigan University and a Bachelor's Degree in Criminal Justice from Wayne State University.
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