Tobias S.

Tobias S. has a diverse background in technical support and e-commerce, currently serving as a Technical Support Expert and Squad Lead (Ecom) at Xentral ERP Software since April 2023, where advocacy for customers and collaboration with the Product team to prioritize tasks and issues are key responsibilities. Previously, Tobias worked as a Technical Support Consultant at Marketplace Powerbrands GmbH from April 2022 to March 2023, focusing on process automation and optimization within an Amazon aggregator environment. As the Founder and Managing Director of TocoCare from January 2016 to February 2022, responsibilities included overseeing B2B sales and fulfillment automation while successfully migrating the website to Shopify. Additionally, Tobias contributed as a Senior Demandgen & Outreach Specialist at LEADMTCH from September 2016 to July 2018, where performance against targets and KPI evaluations were central to the role. Educational qualifications include a B.A. in Medien und Kommunikation from Universität Passau.