Matthew Falloon is a seasoned professional with extensive experience in workforce analytics and customer service. Currently serving as Lead Workforce Analyst at Xero since January 2022 and Group Fitness Instructor at Les Mills New Zealand, Matthew combines analytical expertise with a passion for health and fitness. Previously, at Air New Zealand, Matthew held several roles including Crew Control Team Leader and Cabin Crew Team Manager, overseeing a team of 55 and coordinating operational support for a large cabin crew network. Additional roles in hospitality and customer service include positions as Bartender and Manager across various companies, showcasing a diverse skill set in team management and consumer engagement. Education was completed at Aviation High from 2008 to 2009.
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