Simon Harris is a Senior Site Reliability Engineer at Xero since June 2025, bringing extensive experience from ESO where achievements included managing Sev1 incidents across 26 product teams and achieving a 70% reduction in logging costs. Prior experience as a Site Reliability Engineer involved configuring SLIs and SLOs with alerting through New Relic, and providing technical guidance to mid-level and junior developers. Simon also held the position of Site Operations Engineer, focusing on maintenance and monitoring of applications in the Fire and Healthcare sectors. Early in the career, Simon worked as a Software Developer at NeuroSleeve ML, contributing to the development of hardware and software for neuromuscular signal data collection. Simon's education includes a degree in Computer Science, Software Engineering from 42 Silicon Valley and a B.S. in Computer Information Systems from DeVry University.
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