Eric Stanaland is a senior IT Service Management professional currently serving as the Head of IT Service Management at Xerox. With a background that includes roles such as Global Service Integration Manager at Xerox and Service Delivery Manager at Conduent, Eric has developed extensive expertise in operations service delivery, ITSM process governance, and strategic design of IT service operations. Previously, Eric held positions in technical consulting and audio engineering, showcasing a diverse skill set across various industries. Eric's career highlights include managing service delivery for major clients, overseeing compliance, and leading teams to enhance IT service processes.
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