Jim Muller

Jim Muller is a seasoned professional with significant experience in sales operations and software engineering. Currently serving as a Sales Operation Manager on contract at XFactor.io since April 2023, Jim previously held the same title at DecisionLink from April 2021 to April 2023, where contributions focused on Customer Value Management and the ValueCloud®️ platform. With a robust background at ACI Worldwide from January 1997 to January 2018, Jim progressed through various roles including Operations Manager, Manager of Software Engineering, Supervisor of Software Engineering, and Senior Engineer, overseeing teams on multiple continents and managing the development and support of key payment applications. Jim holds an MBA and a Master's Degree in Management Information Systems from Bellevue University, as well as a Bachelor of Science in Marine Sciences from Texas A&M University Galveston Campus.