Mark Wilcox is a Global Senior Information Technology Services Executive with a strong background in IT Service Management and ITIL principles. They held key leadership roles at BNY Mellon and Fidelity Investments, where they excelled in optimizing service delivery and implementing strategic IT solutions. Currently, Mark serves as an Advisor for AdvisoryCloud and a Virtual Advisory Board Member for multiple organizations. They are pursuing a Bachelor of Science degree at Worcester Polytechnic Institute. Mark is recognized for their ability to drive continuous improvement and foster strategic relationships within diverse teams.
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