袁媛

媛袁 is a seasoned professional in customer service and management, with extensive experience in the hospitality and travel industries. They served as a Business Director at 招商银行 from 2010 to 2013, where they played a key role in developing and optimizing service processes. Prior to that, they were a Team Leader at 携程旅行网 from 2007 to 2010, focusing on team management and resolving customer issues. Since 2016, 媛袁 has been a Senior Customer Service Manager at 小红书. They hold a bachelor's degree in Human Resources Management from 华东理工大学.