Miguel Lebron is an experienced technical support professional with a career spanning over two decades in various roles related to technology and customer service. Currently serving as a Technical Support Services Specialist - II at XiltriX North America since August 2022, Miguel has held positions such as Ring Solutions Expert at Ring, Smart Home Field Technician at Amazon, and Technical Solutions Engineer at POINT Consultants. Additional experience includes roles as a Production Technician at GlassTek Inc. and Repair Technician at Denver Mac Repair, as well as significant tenure at Apple, where responsibilities included Genius Bar Technician, Trainer, and Concierge. Miguel's foundation in the technology field began with positions at Ultimate Electronics. Additionally, Miguel is pursuing education at Emily Griffith Technical College and has completed training at ACI Learning.