Defranata -

Defranata is a Senior Training Specialist at Xingyun Group, currently engaged in designing and implementing a new training system for Sales personnel while developing training materials to enhance sales and service quality. Prior to this role, Defranata served as a Marketing Tutor Specialist at PT. Wook Global Technology and a Learning Partner Supervisor at PT. Erajaya Swasembada, Tbk., focusing on improving sales and marketing team performance through tailored training programs. Earlier experience includes IT Support Technician in a freelance capacity, Product Consultant at OPPO, and Front Desk Staff at ERHA Clinic Indonesia. Defranata holds a Bachelor's degree in Computer Science from Universitas Komputer Indonesia.